When taking an item in to be framed, what questions should be asked by you or by the frame shop? There’s no better way to determine what’s important than to ask questions. And, when both parties in a conversation ask (and even more importantly listen), both parties win.
The frame shop designer should ask you such standard questions as:
- Would you like it matted?
- What colors do you like/dislike?
- What color, type, and style of frame would you like?
- Are there any size constraints or specific formats (e.g., panoramic)?
- What type of glass?
- Are you familiar with float mounting, v-grooves, or other available aesthetic options?
- Would you like us to hinge mount?
- When do you want this project completed?
- Are there other items in the room in which you plan to mount this framed piece that we should take into consideration?
The questions you could ask the designer include the ones they did not ask you such as:
- What are the benefits of matting a picture?
- What do you mean by, “mounting?”
- How should I mount/attach this to my wall?
- Do you have any experience framing something like this?
- Do you know anyone who could help hang this?
- What are the benefits of this frame, this mat, and this glass?
- Do you use archival components?
- Last, but not least: How Much?
When you understand all the variables of a project, you will be better able to make an informed decision and complete your purchase with confidence. This is especially true with custom framing. Before you trust your valuable artwork, your wonderful memories, your prized collectible, or your priceless treasure to a custom frame shop, be sure to ask questions.
Eric Adams is the owner and expert framer at Picture Your Walls, in Hamburg. Call him at 716-202-1134 to discuss your custom framing project.
